Privacy policy

This legal text provides you with details on how we collect and process your personal data through the use of our website, including any information you may provide to us through the site when you submit your data via the provided form.

By providing us with your data, we inform you that our services are not available to individuals who are prohibited by law from giving consent. Therefore, by submitting the forms, you guarantee that you have the necessary capacity to give consent.

Next, we inform you about the data protection policy of: Teacampa Reservas, S.L.

  1. Data Controller.

Contact details of the data controller:

Teacampa Reservas, S.L, with VAT number: : B06838338 and address: Calle Felipe Campos Nº 18 28002  Madrid y teléfono: 722673691. Email:

Registro Mercantil de Madrid T 42068, F 1, S 8, H M 744867, I/A 1 ( 8.06.21) 

Teacampa Reservas, S.L, is the data controller (hereinafter referred to as “we” or “our”).


  1. What data do we collect?

The General Data Protection Regulation defines personal data as any information relating to an identified or identifiable natural person, that is, any information capable of identifying a person. This does not include anonymous or percentage data.

Personal data that may be collected directly from the data subject will be treated confidentially and will be incorporated into the corresponding processing activities owned by Teacampa Reservas, S.L.

On our website, we may process certain types of personal data, which may include:

Identity data: name, surname, and ID number.

Contact data: email, telephone, and address.

Financial data: bank details and card information.

We do not collect any data regarding special categories of personal data (data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or information concerning health, genetic or biometric data).

If you are required by law or the terms of our contract to provide personal data and you refuse to do so, we may not be able to fulfill the contract or provide the service, and you should notify us in advance.


  1. How do we collect your personal data?

The means we use to collect personal data are:

Through the form on our website, through our contact emails, by phone or postal mail, when:

You request information about our products or services.

You contract the provision of our services or products.

You request quotations.

Through technology or automated interactions: on our site, we may automatically collect technical data about your device, browsing actions, and usage patterns. This data is collected through cookies or similar technologies. If you want to learn more, you can consult our cookie policy.

Through third parties:

Google: analytical data or search data. Outside the European Union..


  1. Purpose and legitimacy for the use of your data.

The most common uses of your personal data are:

To formalize a contract between Teacampa Reservas, S.L and yourself.

When you give your consent for the processing of your data.

When we need them to comply with a legal or regulatory obligation.

When it is necessary for our legitimate interest or that of a third party.

The User may revoke the consent given at any time by sending an email to or by consulting the section on exercising rights below.

Below is a table in which you can see the ways in which we will use your personal data and the legitimacy for their use, as well as the type of personal data we will process. We may process some personal data for additional legal reasons, so if you need further details, you can send an email to



Type of data

Legitimacy for processing


The purpose is reservation management

  • Name
  • Surname
  • Email
  • Phone number
  • ID card/ Residence permit/ Passport
  • Address
  • Credit card information

Consent of the data subject (art. 6.1.a RGPD)


Treatment necessary for compliance with a legal obligation applicable to the data controller (art. 6.1.c RGPD)


Treatment necessary for the execution of a contract in which the data subject is a party or for the implementation, at the request of the data subject, of pre-contractual measures (art. 6.1b RGPD)

Processing is necessary for the legitimate interests pursued by the data controller (art. 6.1f RGPD)


Purpose: We will only use your data for the purposes for which it was collected, unless we reasonably consider that we should use it for another reason, notifying you in advance so that you are informed of the legal basis for its processing, and provided that the new purpose is compatible with the original purpose.


  1. How long will we keep your data?

We will keep your data for as long as necessary to fulfill the purpose for which it was collected and to determine any potential liabilities that may arise from that purpose and the processing of the data. The different regulations regarding data retention periods will apply, as applicable to this specific processing.


  1. Minors

Teacampa Reservas, S.L does not authorize children under 14 years of age to provide their personal data through the means provided on this website (filling out web forms to request services, contact forms, or by sending emails). Therefore, individuals who provide personal data through these means formally declare that they are over 14 years old, and Teacampa Reservas, S.L is exempt from any liability for non-compliance with this requirement.

If your child who is below the age limit has provided personal information to Teacampa Reservas, S.L, please contact us to request the exercise of applicable rights.

In cases where the services offered by Teacampa Reservas, S.L are intended for children under 14 years of age, means will be provided to obtain authorization from the parents or legal guardians of the child.


  1. Exercise of Data Protection Rights:

How to exercise these rights? Users can send a communication to the registered office of Teacampa Reservas, S.L or the email address, including a photocopy of their ID card or other similar identification document, to request the exercise of the following rights:

Access to their personal data: Users can inquire whether Teacampa Reservas, S.L is using their personal data.

To request rectification if the data is incorrect or to exercise the right to be forgotten with respect to the data.

To request the limitation of the processing: In this case, the data will only be retained by Teacampa Reservas, S.L for the exercise or defense of legal claims.

To object to the processing: Teacampa Reservas, S.L will cease processing the data as instructed, unless there are legitimate reasons or for the exercise or defense of possible legal claims, in which case the data may still be processed.

To data portability: If users wish to have their data processed by another company, Teacampa Reservas, S.L will facilitate the portability of the data to the new data controller.

Users can use the forms made available by the Spanish Data Protection Agency to exercise the aforementioned rights: Here

Complaint to the Spanish Data Protection Agency (AEPD): If you believe that there is an issue with how Teacampa Reservas, S.L is processing your data, you have the right to lodge a complaint with the appropriate supervisory authority, which in Spain is the Agencia Española de Protección de Datos.

We may request specific information from you to help us confirm your identity and ensure your right to access your personal data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to any person who is not entitled to receive it.

We will address all requests within the legally required timeframe of one month. However, it may take longer than one month if your request is particularly complex. In such cases, we will notify you and keep you updated.


  1. Data Communication: Service Provision

In the performance of our work, we may need the assistance of third parties who will only process the data to provide the contracted service, and with whom we have implemented corresponding measures to guarantee your rights:

Service providers who provide system administration and information technology services.

Professional advisors, including lawyers, auditors, and insurers, who provide banking, legal, insurance, and accounting consulting services.

All data processors to whom we transfer your data will respect the security of your personal data and process it in accordance with the GDPR.

We only allow these processors to process your data for specific purposes and in accordance with our instructions. However, you can request a list of these service providers, in compliance with transparency, by emailing:


  1. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed unlawfully, altered, or disclosed. In addition, we limit access to your personal data to employees, contracted agents, and other third parties who have a commercial need to know such data. They will only process your personal data according to our instructions and will be subject to a duty of confidentiality.

We have implemented procedures to handle any suspicion of a violation of your personal data, and we will notify you and the supervisory authority in the event of a security breach, as regulated in Articles 33 and 34 of the GDPR.